Danish Speaking Social Media Support Specialist

Employers from Greece; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Relocation Package

Free Greek Lessons & Discounts

Job summary

Patrique Mercier Recruitment FR is seeking a Danish-speaking Customer Support Representative for Social Media. You will manage inquiries across platforms, respond to messages and comments, and document interactions in the CRM.

Fluency in Danish and English and prior customer service experience are essential for delivering high-quality support. Ideal candidates enjoy social media and helping users, with a proactive approach to solving problems and contributing to brand loyalty.

Qualifications

• Danish and English fluency required.
• Experience in customer service, preferably in social media/digital marketing.
• Strong communication to build customer relationships.
• Tech-savvy with knowledge of social media platforms and tools.
• Ability to work in a fast-paced environment with attention to detail.
• Proficient with CRM systems and standard office applications.
• Flexibility to work varied hours, including evenings and weekends.

Responsibilities

• Provide outstanding customer support to Danish-speaking clients across social media platforms.
• Assist customers with inquiries, complaints, and product information via DMs and comments.
• Engage with the online community to foster brand loyalty.
• Monitor channels for feedback and escalate issues when needed.
• Document user interactions and maintain CRM records.
• Collaborate with marketing/product teams to relay customer suggestions.
• Stay updated on social media trends to enhance engagement strategies.

Skills

Danish language

English language

Customer service

Communication

CRM systems

Social media tools

Fast-paced work

Flexibility

Office applications

Tools

CRM software

Job description

Patrique Mercier Recruitment FR is seeking a Danish-speaking Customer Support Representative for Social Media. You will manage inquiries across platforms, respond to messages and comments, and document interactions in the CRM.

Fluency in Danish and English and prior customer service experience are essential for delivering high-quality support. Ideal candidates enjoy social media and helping users, with a proactive approach to solving problems and contributing to brand loyalty.