French Speaking Social Media Support Advisor

Employers from Greece; United States; Remote; USD 36,000 - 58,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus

Fully Paid Training

Fully Paid Relocation Package

Job summary

Patrique Mercier Recruitment By Nellie is seeking a French Speaking Social Media Support Advisor in the United States. You will deliver high-quality support to French-speaking customers across social platforms, monitor interactions, and collaborate with marketing to align messaging.

You will analyze feedback, help create engaging content, and stay current with social media trends. Fluency in French and English is required, with experience in social media support or customer service preferred.

Qualifications

• Fluent in French and English with excellent written and verbal communication.
• Experience in social media support, community management, or customer service preferred.
• Knowledge of various social media platforms and engagement strategies.

Responsibilities

• Deliver high-quality support to French-speaking customers across social media platforms.
• Monitor interactions and ensure timely responses to comments and messages.
• Proactively engage with customers to enhance experience and foster brand loyalty.
• Collaborate with marketing and content teams to align social media messaging.
• Analyze feedback to identify trends and improvements.
• Assist in creating engaging social media content for French-speaking audiences.
• Stay updated on social media best practices and trends.

Skills

Fluent in French and English

Tools

Social media analytics tools

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to announce a new opportunity for a French Speaking Social Media Support Advisor. This role is perfect for individuals who are passionate about social media and dedicated to providing exceptional customer support. As a French Speaking Social Media Support Advisor, you will play a key role in engaging with our clients' French-speaking audience, ensuring their inquiries are handled with care and efficiency.

Responsibilities

• Deliver high-quality support to French-speaking customers across various social media platforms, promptly addressing inquiries and resolving issues.
• Monitor social media interactions to ensure timely responses to comments, messages, and questions from users.
• Proactively engage with customers to enhance their experience and foster brand loyalty.
• Collaborate with marketing and content teams to align social media communications with the brand's messaging.
• Analyze customer feedback and social media interactions to identify trends and recommend improvements.
• Assist in creating engaging social media content that resonates with the French-speaking audience.
• Stay updated on social media best practices and trends to provide informed support and insights.

Requirements

• Fluent in French and English, with excellent written and verbal communication skills.
• Previous experience in social media support, community management, or customer service is preferred.
• Strong knowledge of various social media platforms and effective user engagement strategies.
• Exceptional problem-solving abilities and a commitment to customer satisfaction.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Familiarity with social media analytics tools is an advantage.
• A collaborative team player with a positive attitude and a passion for helping others.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...