French-Speaking Reservation Clerk — Orlando

Equity LifeStyle Properties, Inc.; Orlando (FL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) match

Paid time off

Job summary

Equity LifeStyle Properties, Inc. in Orlando, FL invites applicants for a Reservation Clerk role. The position involves interacting with customers, taking reservations, offering extended stays, and informing guests of special offers for select properties.

Responsibilities include handling calls promptly and professionally, staying updated on services and policies, and ensuring accurate customer data across systems. Fluency in French is required, along with strong communication skills.

Qualifications

• High school diploma or equivalent.
• 1+ years of call center experience.
• Dedication to exceptional customer service.
• Excellent written and verbal communication skills.
• Ability to speak French.

Responsibilities

• Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
• Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
• Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
• Respond to customer needs, questions or problems in an efficient and thorough manner.
• Navigate multiple computer systems.

Skills

Customer service

Written communication

Verbal communication

French language

Education

High school diploma

Job description

Equity LifeStyle Properties, Inc. in Orlando, FL invites applicants for a Reservation Clerk role. The position involves interacting with customers, taking reservations, offering extended stays, and informing guests of special offers for select properties.

Responsibilities include handling calls promptly and professionally, staying updated on services and policies, and ensuring accurate customer data across systems. Fluency in French is required, along with strong communication skills.