Danish Speaking Digital Store Consultant -Remote in Greece

Employers from Greece; United States; À distance; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Monthly performance bonus

Fully paid training

Fully paid relocation package ( flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Résumé du poste

Patrique Mercier Recruitment FR in Greece is seeking a Danish Speaking Digital Store Consultant to support Danish-speaking customers with expert advice during online shopping. This remote role requires strong language skills and e-commerce experience to enhance the customer journey.

You will train customers on digital store platforms, collaborate with marketing to boost engagement, and stay ahead of trends to ensure high satisfaction levels across digital retail channels.

Qualifications

• Fluency in Danish and English, both written and spoken.
• Experience in customer service, sales, or consulting, preferably in e-commerce.
• Strong understanding of digital retail platforms and tools.

Responsabilités

• Provide expert support to Danish-speaking customers for digital store offerings.
• Develop in-depth knowledge of products to meet customer needs.
• Train customers on navigating and using digital store platforms.
• Collaborate with marketing and sales to boost customer engagement.
• Collect and analyze feedback to improve the digital shopping experience.
• Stay updated on e-commerce trends to provide informed recommendations.
• Promptly resolve customer issues related to the digital store experience.

Connaissances

Danish fluency

English fluency

Customer service

E-commerce knowledge

Outils

CRM systems

Microsoft Office

Description du poste

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is a distinguished recruitment agency in Greece, dedicated to matching talented professionals with leading companies across a variety of sectors. We are excited to announce an opening for a Danish Speaking Digital Store Consultant to join our dynamic team. In this pivotal role, you will engage with Danish-speaking customers, assisting them with expert advice and support throughout their digital shopping experiences. Your contributions will be vital in ensuring high levels of customer satisfaction and successful online interactions.

Responsibilities

• Provide exceptional support to Danish-speaking customers, addressing their inquiries and delivering expert advice on digital store offerings.
• Develop an in-depth knowledge of products and services to effectively meet customer needs.
• Conduct customer training on navigating and utilizing the digital store platforms.
• Collaborate with marketing and sales teams to devise strategies that enhance customer engagement.
• Collect and analyze customer feedback to identify opportunities for improving the digital shopping experience.
• Stay updated on the latest trends in e-commerce and digital retail to provide informed recommendations.
• Promptly resolve customer issues or complaints related to their digital store experience.

Requirements

• Fluency in Danish and English, both written and spoken.
• Experience in customer service, sales, or consulting, preferably within e-commerce or digital retail.
• Strong understanding of digital platforms and tools utilized in online retail.
• Excellent communication and interpersonal skills, focusing on a customer-centric approach.
• Self-motivated and able to work effectively in a fast-paced, remote working environment.
• Familiarity with CRM systems and proficiency in Microsoft Office suite.
• Demonstrated problem-solving skills with a proactive approach to addressing customer needs.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...