French-Speaking Business Support Specialist

Employers from Greece; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie in the United States seeks a French-speaking Business Support Consultant to deliver exceptional client service to our corporate clients. You will handle inquiries via phone, email, and chat, manage accounts, and ensure accurate records.

You will work with internal teams to resolve issues, stay informed about our services, and participate in ongoing training. The role emphasizes clarity, responsiveness, and professional communication in a business context.

Qualifications

• Fluent in French with strong English communication.
• Experience in a business or corporate customer support role.
• Excellent communication and interpersonal skills.
• Ability to document interactions accurately in CRM.
• Familiarity with CRM and standard office software.

Responsibilities

• Assist French-speaking business clients through phone, email, and chat.
• Address inquiries related to business services and account management.
• Resolve client issues promptly to maintain satisfaction.
• Document all interactions accurately in the CRM.
• Collaborate with internal teams to resolve complex inquiries.
• Stay updated on services and products to provide informed guidance.
• Participate in ongoing training to enhance service delivery.

Skills

French language proficiency

English proficiency

Customer service experience

Communication skills

CRM familiarity

Team collaboration

Tools

CRM systems

Office software

Job description

Patrique Mercier Recruitment By Nellie in the United States seeks a French-speaking Business Support Consultant to deliver exceptional client service to our corporate clients. You will handle inquiries via phone, email, and chat, manage accounts, and ensure accurate records.

You will work with internal teams to resolve issues, stay informed about our services, and participate in ongoing training. The role emphasizes clarity, responsiveness, and professional communication in a business context.