French-Speaking Airline Customer Support Specialist

Employers from Greece; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is pleased to offer an incredible opportunity for a French Speaking Airline Customer Service Agent. This role serves French-speaking passengers, handling bookings, changes, and inquiries with professionalism.

You will support customers via phone, email, and chat, document interactions in the CRM, and collaborate with teams to ensure a seamless travel experience. Fluency in French and English, customer-service experience, and knowledge of CRM tools are required.

Qualifications

• Fluency in French and English with strong communication skills.
• Prior customer service experience, preferably in travel or airline sectors.
• Excellent interpersonal and problem-solving abilities.

Responsibilities

• Assist French-speaking passengers with bookings, changes, and inquiries.
• Provide clear, empathetic service via phone, email, and chat.
• Document interactions accurately in the CRM system.
• Stay updated on airline policies and procedures.
• Collaborate with teams to ensure a seamless travel experience.

Skills

French language

English language

Customer service experience

CRM software proficiency

Microsoft Office proficiency

Multitasking abilities

Education

High School Diploma or equivalent

Tools

CRM software

MS Excel

Job description

Patrique Mercier Recruitment FR is pleased to offer an incredible opportunity for a French Speaking Airline Customer Service Agent. This role serves French-speaking passengers, handling bookings, changes, and inquiries with professionalism.

You will support customers via phone, email, and chat, document interactions in the CRM, and collaborate with teams to ensure a seamless travel experience. Fluency in French and English, customer-service experience, and knowledge of CRM tools are required.