Freight Operations Coordinator: Dispatch & Logistics

NationaLease; Gaffney, Northern (SC, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Referral Bonus Program

Health Insurance - with $300 opt out

Dental Insurance

Vision Insurance

Life Insurance - Company Paid!

Short Term Disability - Company Paid!

Optional Life Insurance

Long Term Disability

401k - Company Match Available!

Accident and Critical Illness

Paid Vacation

Paid Holidays

Job summary

NationaLease is seeking an Operations Coordinator to support daily planning, scheduling, and movement of customer freight. This role collaborates with drivers, customers, and internal teams to ensure shipments are tracked and service expectations are met.

The ideal candidate is organized, detail-oriented, customer-focused, and able to perform in a fast-paced environment with changing priorities and deadlines. We offer comprehensive benefits and opportunities for growth.

Qualifications

• Ability to quickly learn new systems, processes, and skills.
• Strong written and verbal communication skills.
• Comfortable communicating by phone, email, radio, and other operational communication tools.

Responsibilities

• Use Transportation Management Systems (TMS) to plan, schedule, and track customer shipments.
• Review and update load assignments as needed.
• Dispatch and support drivers throughout the delivery process.
• Monitor truck and trailer locations, availability, and utilization.
• Coordinate preventive maintenance and schedule equipment for service.
• Track daily freight movement and provide timely shipment updates.
• Identify delays, service issues, and other exceptions and communicate them to management.
• Create and maintain exception reports documenting operational issues and delays.
• Serve as backup support for other team members during periods of high volume or staff absences.

Skills

Quick learner

Strong written and verbalCommunication

Problem solving

Attention to detail

Work under pressure

Organizational skills

Data maintenance accuracy

Collaborative teamwork

Continuous improvement mindset

Tools

Transportation Management System (TMS)

Microsoft Excel

Outlook

Job description

NationaLease is seeking an Operations Coordinator to support daily planning, scheduling, and movement of customer freight. This role collaborates with drivers, customers, and internal teams to ensure shipments are tracked and service expectations are met.

The ideal candidate is organized, detail-oriented, customer-focused, and able to perform in a fast-paced environment with changing priorities and deadlines. We offer comprehensive benefits and opportunities for growth.