Dispatch & Logistics Coordinator for Fast-Paced Moves

Good Greek Moving & Storage; Las Vegas (NV); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid training

Competitive benefits package

Career growth opportunities

Job summary

The Dispatch Coordinator is an essential role within our operations team, working closely with moving crews, customers, sales, and leadership to coordinate moves from start to finish. We are looking for someone who is organized, dependable, detail-oriented, and able to work in a fast-paced environment.

The ideal candidate is a self-starter who takes initiative, communicates well, and provides excellent customer service.

Qualifications

• Prior dispatch/logistics experience preferred.
• Excellent written and verbal communication and listening skills.
• Proficient with CRM software and Microsoft Office.
• Detail-oriented with strong documentation and data entry abilities.

Responsibilities

• Plan and coordinate daily moving jobs.
• Schedule moving crews and trucks.
• Ensure adequate capacity for daily jobs.
• Answer incoming calls and make follow-up calls.
• Contact customers regarding schedules, ETAs, payments, and service updates.
• Maintain accurate CRM notes and shipment documentation.
• Monitor drivers and ensure DOT compliance.
• Track driver locations and daily activities.
• Communicate with customers, sales, and operations to ensure smooth service.
• Assist with resolving customer service issues.

Skills

Detail-oriented

Documentation and data entry

Phone and customer service

Verbal communication

Self-starter / initiative

Dependable / energetic / multitask

CRM software

Microsoft Office

Dispatch / logistics experience

Bilingual English/Spanish

Tools

CRM software

Microsoft Office

Job description

The Dispatch Coordinator is an essential role within our operations team, working closely with moving crews, customers, sales, and leadership to coordinate moves from start to finish. We are looking for someone who is organized, dependable, detail-oriented, and able to work in a fast-paced environment.

The ideal candidate is a self-starter who takes initiative, communicates well, and provides excellent customer service.