Freight Inside Sales Pro: Outbound & Account Growth

Roadrunner; Downers Grove (IL); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Job summary

Roadrunner in Downers Grove, IL is seeking an Inside Sales Agent to drive new business through outbound prospecting and to manage a growing portfolio of accounts with top‑notch service. You’ll build relationships over the phone, qualify leads, and convert opportunities into customers.

The role emphasizes high activity, persistence, and strong communication, with opportunities to grow within a tech‑forward freight company that values performance and teamwork.

Qualifications

• 1–3 years of inside sales or customer-facing experience, ideally in freight, logistics, or transportation.
• Freight brokerage or carrier sales experience is a strong plus
• Comfortable making 30+ outbound calls per day with persistence and a positive attitude
• Strong verbal communication skills — you’ll be selling over the phone, so your voice is your most important tool
• Experience with a CRM preferred
• Highly organized with the ability to manage a large number of accounts and prospects simultaneously

Responsibilities

• Make a high volume of outbound calls daily to identify new shipping opportunities, qualify prospects, and convert leads into active customers.
• Maintain and grow a book of existing accounts through regular check-ins, identifying upsell opportunities and ensuring strong service continuity.
• Work closely with operations and account management teams to resolve issues quickly and keep customers moving.
• Maintain clean, accurate CRM records — logging calls, tracking pipeline, and following up systematically to move deals forward.

Skills

Outbound calls

CRM experience

Verbal communication

Account management

Tools

CRM software

Job description

Roadrunner in Downers Grove, IL is seeking an Inside Sales Agent to drive new business through outbound prospecting and to manage a growing portfolio of accounts with top‑notch service. You’ll build relationships over the phone, qualify leads, and convert opportunities into customers.

The role emphasizes high activity, persistence, and strong communication, with opportunities to grow within a tech‑forward freight company that values performance and teamwork.