Freight Forwarding Sales Representative

LCX Freight USA LLC; Miami (FL); On-site; USD 80,000 - 95,000; Full time

Job summary

LCX Freight USA LLC in Miami is seeking a results‑driven Freight Forwarding Sales Representative to expand the customer base and self-source new business across dry goods, pharma, and perishables. You will manage accounts, negotiate rates, and work closely with Operations to ensure a premium customer experience.

Ideal candidates have 3–5 years of freight forwarding sales experience, strong relationship skills, bilingual English/Spanish, and proficiency with MS Office.

Qualifications

• 3–5 years of freight forwarding sales experience.
• Ability to generate new sales revenue independently.
• Ability to work independently and as part of a team.
• Ability to build relationships.
• Organizational and prioritization skills.
• Excellent writing skills.
• Excellent people skills and professional communication.
• Fully bilingual English/Spanish (written and spoken).
• Proficient in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Introduce LCX Freight services to potential customers.
• Manage accounts from sale to payment follow up.
• Maintain a high volume of profitable business with frequent shipments.
• Self-source customers using various methods, including cold calling.
• Regularly communicate with clients and build relationships.
• Execute and close all sales calls and negotiate rates.
• Coordinate with Operations and other departments for top service.
• Provide market feedback to management and track status.
• Enter sales and customer data into the ERP/CRM.
• Pursue new business opportunities and meet sales goals.

Skills

Freight forwarding sales

New business development

Teamwork / independence

Relationship building

Organization

Writing skills

People skills

Bilingual English/Spanish

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Prime Group Holdings LLC, Miami, FL, US

Salary Range: $80,000.00 To $95,000.00 Annually

Freight Forwarding Sales Representative – (FFSR) is responsible for increasing the sales of Freight Forwarding and logistics services for dry goods, pharma and perishables. He/She must bring a book of business and self-source new business, from foreign locations. This key role must be able to produce the volume necessary to maintain a consistent flow of business.

DUTIES AND RESPONSIBILITIES:

• Introduce LCX Freight services to potential customers.
• Manage accounts from point of sale to payment follow up.
• Maintain a high volume of profitable business, with high frequency to ensure a continues flow of shipments.
• Self-source customers utilizing various methods, including cold calling.
• Regularly communicate with existing and new clients.
• Build and maintain profitable customer relationships.
• Execute and close all sales calls.
• Work closely with the Operations Team and other departments to ensure a top-of-the-line customer experience.
• Communicate with management on a regular basis regarding market status, hurdles, and needs.
• Enter sales and customer management into the company's ERP.
• Attention and resolution of customer complaints / suggestions.
• Hold specific knowledge regarding international and domestic freight forwarding, operations, as well as staying current on market trends.
• Develop an entrance strategy for cold calling, qualifying and effectively connecting with prospective customers.
• Create and drive a sales plan that successfully meets sales goals and initiatives.
• Utilize internal tools to negotiate market freight rates for customers.
• Exude the highest level of customer service to both internal and external customers and set the expectations that the task given will be completed to their satisfaction.
• Identify and pursue new business opportunities, associations, and markets to promote sales growth.
• Maximize profit through pricing strategies and effective sales tactics.
• Function as a brand ambassador, promoting the values of the company to clients and partners.
• Participate in team meetings, providing sales reports and forecast information to management, as necessary.
• Set and track personal sales goals on a regular basis using company’s CRM.
• Any other misc. task or duties as requested by management.

QUALIFICATIONS:

• 3 - 5 years of freight forwarding sales experience.
• The ability to generate new sales revenue independently.
• Ability to work independently and as part of a team.
• Ability to build relationships.
• Demonstrated organization and prioritization skills. Able to keep self and others organized.
• Excellent writing skills.
• Excellent people skills. Ability to communicate clearly and in a professional manner with all employees, vendors, and clients.
• Fully bilingual (English/Spanish – written and spoken)
• Proficient in MS Office (word, excel and power point.)