About the Role
Our client, a growing logistics provider in Paarl, Western Cape , is looking for an experienced and dynamic Logistics and Dispatch Manager to oversee their daily dispatch operations and fleet management. This hybrid role requires a strategic thinker who can manage on-site teams and operations while also having the flexibility to work remotely on specific tasks. You will be responsible for ensuring the efficient movement of goods, optimizing routes, managing drivers, and maintaining high levels of customer satisfaction. The ideal candidate possesses strong leadership skills, a deep understanding of supply chain dynamics, and the ability to implement effective logistics solutions.
Key Responsibilities
- Manage and lead the dispatch team, ensuring efficient workload distribution and performance.
- Develop and implement optimal routing and scheduling strategies for the fleet.
- Monitor fleet performance, track shipments, and ensure timely deliveries.
- Coordinate with warehouse operations, sales, and customer service teams.
- Ensure compliance with all transportation regulations and company policies.
- Analyze operational data to identify areas for improvement and cost reduction.
- Manage driver schedules, performance, and adherence to driving hours regulations.
- Handle customer inquiries and resolve any dispatch-related issues promptly.
- Oversee vehicle maintenance schedules and ensure fleet readiness.
- Contribute to strategic planning for logistics operations and expansion.
Requirements
- Proven experience in a logistics management or dispatch supervisory role.
- Strong understanding of supply chain management principles and best practices.
- Experience with dispatch software and fleet management systems is essential.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage both on-site and remote work effectively (hybrid model).
- Strong analytical and problem-solving abilities.
- Proficiency in MS Office Suite, particularly Excel.
- Knowledge of transportation regulations and safety standards.
- Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.
- Demonstrated ability to manage resources and optimize operational efficiency.
Benefits
- Our client offers a competitive salary package commensurate with experience.
- This hybrid role provides a balance between on-site collaboration and remote flexibility.
- You will receive comprehensive health benefits, including medical aid and retirement fund contributions.
- Opportunities for professional development and training are provided to support career growth.
- Join a forward-thinking company in the heart of the Paarl winelands, contributing to its success and experiencing a rewarding career in logistics.