Freight Dispatcher | Route Planner & Customer Liaison

APM Terminals Gothenburg; Tracy (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk is seeking a Dispatcher in Tracy, CA to schedule drivers for deliveries and pickups, act as the liaison between customers, drivers and management, and support daily dispatch operations.

The role requires 2–3 years of freight dispatching experience, strong time management, knowledge of local traffic laws, and excellent communication skills. We offer a comprehensive benefits package and a stable full-time schedule.

Qualifications

• 2–3 years of freight dispatching experience.
• Strong time management and multitasking abilities.
• Excellent knowledge of local and state traffic laws and regulations.
• Strong interpersonal skills and ability to communicate with customers and drivers.

Responsibilities

• Scheduling drivers to make freight delivery or collect shipments and packages.
• Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests.
• Planning predetermined routes for drivers.
• Identifying traffic problems and issues and creating corrective action plans to meet deadlines.
• Preparing dispatch documents for management and providing needed paperwork.
• Maintain records of dispatch calls, driver routes, route changes, and delivery/pick-up times.
• Monitoring truck repairs and maintenance schedules.
• Logging vendor complaints or concerns.
• Answering calls from vendors, customers, and management and assisting as needed.

Skills

Time management

Traffic laws knowledge

Routing adjustment

Interpersonal skills

Multitasking

Computer software proficiency

English communication

Job description

Maersk is seeking a Dispatcher in Tracy, CA to schedule drivers for deliveries and pickups, act as the liaison between customers, drivers and management, and support daily dispatch operations.

The role requires 2–3 years of freight dispatching experience, strong time management, knowledge of local traffic laws, and excellent communication skills. We offer a comprehensive benefits package and a stable full-time schedule.