Freight Dispatcher I — Orchestrate Daily Deliveries

KAG SERVICES INC; Midland (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

KAG SERVICES INC in Midland, MI is seeking a dispatch professional to execute daily movement plans for freight within the assigned area. The role involves managing driver schedules, planning deliveries to retail outlets, and coordinating with suppliers and dealers.

The position requires strong communication skills, conflict resolution, and the ability to handle multiple tasks in a fast-paced environment. On-site work with potential on-call duties is expected.

Qualifications

• High school diploma or equivalent.
• Excellent conflict resolution and skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and communication between team members.
• Monitor web portals for station inventories.
• Solicit freight from customers.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• Enter incidents into KITS (incident reporting system).
• On-call duties as needed.

Skills

Conflict resolution

Interpersonal communication

Oral communication

Written communication

Education

High school diploma or equivalent

Job description

KAG SERVICES INC in Midland, MI is seeking a dispatch professional to execute daily movement plans for freight within the assigned area. The role involves managing driver schedules, planning deliveries to retail outlets, and coordinating with suppliers and dealers.

The position requires strong communication skills, conflict resolution, and the ability to handle multiple tasks in a fast-paced environment. On-site work with potential on-call duties is expected.