Freight Dispatcher

Circle Logistics, Inc; Detroit (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k)

Paid holidays

Paid time off

Career development

Job summary

Circle Logistics, Inc. in Northville, MI is seeking a Dispatch Operations Representative to keep freight moving and customers informed at every step. You will work with drivers, carriers, customers, and our sales team to ensure timely and safe deliveries.

Join a fast-paced team where organization and communication matter, and where you can grow with ongoing training and career development opportunities. This full-time role offers benefits and a collaborative work environment.

Qualifications

• 1-3 years of experience in customer service, dispatch, logistics, operations, call center, or data entry.
• Strong organizational and multitasking skills.
• Excellent communication and problem-solving abilities.
• Attention to detail and ability to stay calm in a fast-paced environment.
• Experience with Microsoft Excel and Google Workspace (Pivot Tables and VLOOKUP helpful).

Responsibilities

• Enter and manage load information in the transportation management system.
• Track shipments and provide real-time updates to drivers.
• Communicate with carriers, customers, and internal teams to keep loads on schedule.
• Identify delays and proactively solve problems.
• Maintain shipment documentation and load records.
• Collaborate with the Sales team to deliver excellent customer service.
• Negotiate rates with carriers to secure reliable transportation.
• Build relationships with carriers and source additional capacity as needed.

Skills

Customer service

Dispatch

Logistics

Operations

Call center

Data entry

Microsoft Excel

Google Workspace

Tools

Excel

Google Workspace

Job description

Northville, MI | Full-Time | Launch Your Career in Logistics

If you thrive in a fast-paced environment, love solving problems, and enjoy being the person who keeps everything moving—we want to meet you.

Every shipment has a deadline.

Every customer is counting on us.

And behind every successful delivery is an operations team making it all happen.

At Circle Logistics, you'll be at the center of the action—working with drivers, carriers, customers, and our sales team to ensure freight gets where it needs to go safely, efficiently, and on time.

No two days are ever the same.

If you're organized, detail-oriented, and enjoy juggling multiple priorities while thinking on your feet, you'll fit right in.

Why You'll Love Working Here

We're growing quickly, and we love promoting from within. Many of our leaders started in operational roles just like this one.

We'll teach you the business and give you the tools to succeed.

Work alongside experienced professionals who are invested in your success.

Dress comfortably while doing meaningful work.

• Medical, Dental, Vision, Disability and Life Insurance
• 401(k) program for investing
• Paid Holidays
• Paid Time Off

Ongoing training and career development

Who We Are

Circle Logistics is a fast-growing third-party logistics (3PL) company built on three promises:

We're passionate about delivering exceptional service while investing in the people who make it happen. If you're looking for a company where hard work is recognized and career growth is real, you've found it.

What You'll Do

As a Dispatch Operations Representative, you'll be responsible for keeping freight moving and customers informed every step of the way.

Your day may include:

• Entering and managing load information in our proprietary transportation management system
• Tracking shipments and checking in with drivers to provide real-time updates
• Communicating with carriers, customers, and internal teams to ensure every load stays on schedule
• Proactively identifying delays and solving problems before they become bigger issues
• Maintaining accurate shipment documentation and load records
• Partnering with our Sales team to provide exceptional customer service
• Negotiating rates with carriers to secure reliable transportation
• Building relationships with carriers while sourcing additional capacity as needed

Every day presents new challenges—and new opportunities to make an impact.

What We're Looking For

You don't have to know everything about logistics.

We're looking for people with the right attitude, strong work ethic, and a desire to learn.

• 1-3 years of experience in customer service, dispatch, logistics, operations, call center, or data entry
• Outstanding organizational and multitasking skills
• Strong attention to detail
• Excellent communication and problem-solving abilities
• The ability to stay calm and focused in a fast-paced environment
• Experience with Microsoft Excel and Google Workspace (Pivot Tables and VLOOKUP experience is a plus)
• A team-first mentality with a willingness to jump in wherever needed

Ready to Build Your Career?

If you're looking for more than just another office job—if you want a career where every day is different, your work makes an impact, and your growth is encouraged—we'd love to hear from you.

Join Circle Logistics and help keep America's freight moving. Apply today!