Freight Dispatch Specialist Schedule & Customer Care

The Kenan Advantage Group; South Gate (CA); On-site; USD 70,000 - 71,000; Full time

Job summary

The Kenan Advantage Group in South Gate, CA is seeking a Dispatch professional to execute a daily plan for the movement of all freight within an assigned area. You will coordinate and optimize driver schedules and freight flows to meet customer requirements.

The role emphasizes strong communication, problem solving, and frontline customer service with an emphasis on safety and efficiency in a fast-paced environment located on-site in South Gate, CA.

Qualifications

• High school diploma or equivalent.
• Excellent conflict resolution and interpersonal skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Plan deliveries to inventory-managed retail gas outlets
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously

Skills

Conflict resolution

Communication skills

Interpersonal communication

Education

High school diploma or equivalent

Job description

The Kenan Advantage Group in South Gate, CA is seeking a Dispatch professional to execute a daily plan for the movement of all freight within an assigned area. You will coordinate and optimize driver schedules and freight flows to meet customer requirements.

The role emphasizes strong communication, problem solving, and frontline customer service with an emphasis on safety and efficiency in a fast-paced environment located on-site in South Gate, CA.