Freight Dispatch Coordinator

The Kenan Advantage Group; Idaho; On-site; USD 48,000 - 62,000; Full time

Job summary

The Kenan Advantage Group, Inc. is seeking a Dispatch professional to plan and execute daily freight movement within a defined area. You will coordinate with drivers, suppliers, and customers to ensure timely deliveries and accurate load creation.

The role emphasizes strong communication, conflict resolution, and proactive scheduling to maintain optimal service levels. On-site work in Burley, ID, with standard 8-hour shifts and negligible travel.

Qualifications

• High school diploma or equivalent.
• Excellent conflict resolution and skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and communication between team members.
• Monitor web portals for station inventories.
• Solicit freight from customers.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• Enter incidents into KITS (incident reporting system).
• On-call duties as needed.

Skills

Customer service

Conflict resolution

Communication skills

Education

High school diploma

Job description

The Kenan Advantage Group, Inc. is seeking a Dispatch professional to plan and execute daily freight movement within a defined area. You will coordinate with drivers, suppliers, and customers to ensure timely deliveries and accurate load creation.

The role emphasizes strong communication, conflict resolution, and proactive scheduling to maintain optimal service levels. On-site work in Burley, ID, with standard 8-hour shifts and negligible travel.