Regional Freight Dispatch Coordinator

Kenan Advantage Group (KAG); Springfield, Northern (MO, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Kenan Advantage Group (KAG) is seeking a dispatcher to execute a daily plan for moving freight within an assigned area. The role entails coordinating deliveries and managing driver schedules.

You will assess customer needs, receive orders, and provide frontline service to existing accounts, while monitoring emails and phone calls to ensure timely updates. Applicants should have a high school diploma and at least two years of dispatching experience, with strong communication and

Qualifications

• High school diploma or equivalent.
• 2 years of dispatching experience.
• Excellent conflict resolution skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed food grade customers.
• Receive orders from suppliers.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and communication between team members.
• Monitor web portals for station inventories.
• Solicit freight from customers.
• Create loads in dispatch system.
• Responsible for regional dispatch.

Skills

Conflict resolution

Interpersonal communication

Oral communication

Written communication

Customer service

Education

High school diploma or equivalel

Job description

Kenan Advantage Group (KAG) is seeking a dispatcher to execute a daily plan for moving freight within an assigned area. The role entails coordinating deliveries and managing driver schedules.

You will assess customer needs, receive orders, and provide frontline service to existing accounts, while monitoring emails and phone calls to ensure timely updates. Applicants should have a high school diploma and at least two years of dispatching experience, with strong communication and