Freight Dispatch Specialist

Kenan Advantage Group; Baytown (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Kenan Advantage Group in Baytown, TX seeks a dispatch coordinator to execute daily plans for freight movement across assigned areas. The role involves coordinating deliveries, communicating with drivers, and ensuring timely service for gas outlets.

Candidates should have a high school diploma and strong conflict resolution and communication skills. This position emphasizes teamwork, on-call duties, and proactive customer support within a fast-paced logistics environment.

Qualifications

• High school diploma or equivalent.
• Excellent conflict resolution and skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and communication between team members.
• Monitor web portals for station inventories.
• Solicit freight from customers.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• Enter incidents into KITS (incident reporting system).
• On-call duties as needed.

Skills

Conflict resolution

Communication skills

Education

High school diploma

Job description

Kenan Advantage Group in Baytown, TX seeks a dispatch coordinator to execute daily plans for freight movement across assigned areas. The role involves coordinating deliveries, communicating with drivers, and ensuring timely service for gas outlets.

Candidates should have a high school diploma and strong conflict resolution and communication skills. This position emphasizes teamwork, on-call duties, and proactive customer support within a fast-paced logistics environment.