Freight Dispatch Specialist - Plan, Load & Deliver

KAG SERVICES INC; Cleveland (OH); Presencial; USD 38 000 - 54 000; Tempo integral

Resumo da oferta

KAG SERVICES INC in Cleveland, OH is seeking a Dispatch Associate to execute a daily plan for movement of all freight within an assigned area. You will manage driver schedules and coordinate deliveries to inventory outlets, receiving orders from suppliers and dealers, while providing frontline customer service.

The role requires at least two years of dispatching experience, a high school diploma, and strong conflict-resolution and communication skills. On-site teamwork is essential.

Qualificações

• High school diploma or equivalent.
• 2 years of dispatching experience.
• Excellent conflict resolution and skills.
• Effective oral, written and interpersonal communication skills.

Responsabilidades

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and communication between team members.
• Monitor web portals for station inventories.
• Solicit freight from customers.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• Enter incidents into KITS (incident reporting system).

Conhecimentos

Dispatch experience

Conflict resolution

Communication skills

Formação académica

High school diploma

Descrição da oferta de emprego

KAG SERVICES INC in Cleveland, OH is seeking a Dispatch Associate to execute a daily plan for movement of all freight within an assigned area. You will manage driver schedules and coordinate deliveries to inventory outlets, receiving orders from suppliers and dealers, while providing frontline customer service.

The role requires at least two years of dispatching experience, a high school diploma, and strong conflict-resolution and communication skills. On-site teamwork is essential.