Freight Auditor: Hybrid Schedule & Growth Path

US Bank; Naperville (IL); Hybrid; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Healthcare

Life Insurance

Disability

Parental Leave

401(k)

Vacation

Holidays

Adoption assistance

Sick Leave

Zusammenfassung

U.S. Bank in Naperville, IL is seeking a Freight Auditor to review, adjust, and verify freight bills for accuracy against contracted rates. You will analyze audit exceptions, document reasons, and act as a liaison to resolve disputes between client and carrier.

The role includes providing customer service, reporting, and administrative support, with a hybrid schedule requiring in-office presence at least three days per week and flexibility for other days.

Qualifikationen

• High School Diploma or equivalent.
• Typically three to five years of customer service experience.
• Experience in transportation/freight environment, especially with customer billing.

Aufgaben

• Review Audit Exceptions to determine the reason for the exception.
• Document the reason for the Audit Exception in the Notes field.
• Resolve Audit Exceptions based on client/guidelines or with carrier.
• Identify re-occurring reasons for Audit Exceptions.
• Provide customer service support and respond to inquiries.

Kenntnisse

Customer service

Microsoft Office

Communication skills

Problem solving

Accounting experience

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

U.S. Bank in Naperville, IL is seeking a Freight Auditor to review, adjust, and verify freight bills for accuracy against contracted rates. You will analyze audit exceptions, document reasons, and act as a liaison to resolve disputes between client and carrier.

The role includes providing customer service, reporting, and administrative support, with a hybrid schedule requiring in-office presence at least three days per week and flexibility for other days.