Freight Audit Specialist: Invoicing & Carrier Disputes

Ruan Transportation Management Systems; Des Moines (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Ruan Transportation Management Systems is seeking a Freight Audit Associate to work with carriers on invoice accuracy, aging reports, and customer billing on a Monday–Friday schedule. The role requires strong Excel skills and effective communication with carriers and customers.

You will analyze data, resolve disputes, and support pricing insights while coordinating with the EDI team to promote electronic invoicing and maintain timely invoice processing.

Qualifications

• Proficient in Excel for data analysis and reporting.
• Strong communication with carriers and customers.
• Detail-oriented to ensure accurate invoicing and aging reports.

Responsibilities

• Maintain regular communications with carriers to ensure timely receipt of freight bills and documentation.
• Resolve past due amounts and manage aging of invoices (target <60 days).
• Prepare weekly customer bills and monthly accruals per requirements.
• Interpret carrier tariffs to communicate invoice resolutions and pricing insights.
• Coordinate with EDI Support to identify failures and promote electronic invoicing.
• Consult with Operations for accessorial or rate approvals and shipment completions.
• Communicate professionally with customers and carriers via email/phone.
• Create weekly/monthly schedules and adjust with supervisor guidance.
• Perform other duties and special projects as required.

Skills

Excel

Communication

Attention to detail

Tools

EDI systems

Job description

Ruan Transportation Management Systems is seeking a Freight Audit Associate to work with carriers on invoice accuracy, aging reports, and customer billing on a Monday–Friday schedule. The role requires strong Excel skills and effective communication with carriers and customers.

You will analyze data, resolve disputes, and support pricing insights while coordinating with the EDI team to promote electronic invoicing and maintain timely invoice processing.