Freight Audit & Invoice Manager

Worldpac; Oakbrook Terrace (IL); On-site; USD 66,000 - 88,000; Full time

Job summary

Worldpac in Oakbrook Terrace, IL seeks a Freight Audit & Invoice Manager to oversee end-to-end processing of thousands of carrier invoices, validate charges against contracts, and protect payment integrity. You will lead the Invoice Audit Analyst, own audit rules, and partner with Finance, Accounts Payable, and Contracts & Rate Manager to ensure accuracy and timely payments across 25 carrier partners.

The role requires detail orientation and process discipline, with 5+ years in freight audit or

Qualifications

• 5+ years of experience in freight audit, transportation finance, or carrier billing management.
• Experience with high-volume invoice processing and audit operations.
• Knowledge of freight billing practices, accessorial charges, and transportation cost structures.

Responsibilities

• Oversee intake, coding, and processing of ~2,500 carrier invoices per week across 25 partners.
• Validate all invoice charges against contracted rates and approved accessorials.
• Lead and develop the Invoice Audit Analyst and own audit software platform and rules.
• Review and approve carrier invoices for payment after successful audit validation.
• Collaborate with Accounts Payable to ensure timely payment and resolve payment holds or disputes.
• Identify and pursue recovery on billing discrepancies and overcharges.
• Produce regular audit reports and cost-per-delivery analytics for leadership.

Skills

Excel & data analysis

Attention to detail

Communication

Time management

Education

Bachelor's degree in Finance, Accounting, Supply Chain, Logistics, or related field

Tools

Freight audit software (Cass, nVision, SMC3)

Job description

Role Overview The Freight Audit & Invoice Manager is responsible for the financial controls and payment integrity function of the Final Mile Carrier Management department. This role oversees the end-to-end management of approximately 2,500 carrier invoices per week, ensuring that every freight charge is validated against contracted rates before payment is approved. The Freight Audit & Invoice Manager leads the Invoice Audit Analyst and owns the systems, processes, and standards that protect the company from billing errors, overcharges, and unauthorized accessorial fees.

This role requires a detail-obsessed, process-driven professional with deep knowledge of freight billing, audit methodology, and transportation cost structures. The Freight Audit & Invoice Manager serves as the financial watchdog of the carrier network, partnering closely with Finance, Accounts Payable, and the Contracts & Rate Manager to ensure billing accuracy and timely payment across all 25 carrier partners.

Essential Functions

Invoice Processing & Freight Audit

• Oversee the intake, coding, and processing of approximately 2,500 carrier invoices per week across 25 courier partners
• Manage the audit process to validate all invoice charges against contracted rates, approved accessorials, and actual service records
• Lead and develop the Invoice Audit Analyst, providing direction, quality review, and performance feedback
• Own the freight audit software platform, including configuration, maintenance, and continuous improvement of audit rules and exception logic
• Establish and maintain audit standards, workflows, and documentation to ensure consistent, scalable invoice processing

Payment Approval & AP Coordination

• Review and approve carrier invoices for payment following successful audit validation
• Partner with Accounts Payable to ensure timely and accurate payment processing in accordance with contracted payment terms
• Manage invoice holds and payment disputes with carriers, driving resolution within defined SLA targets
• Ensure monthly freight accruals are accurate and submitted to Finance on schedule

Overpayment Recovery & Dispute Management

• Identify billing discrepancies, overcharges, and unauthorized charges through the audit process and initiate formal dispute and recovery proceedings with carriers
• Track recovery amounts by carrier and report on overpayment trends to leadership
• Maintain a dispute log with open items, resolution status, and financial impact
• Partner with the Contracts & Rate Manager to elevate systemic billing non-compliance for commercial resolution

Reporting & Financial Controls

• Produce regular exception reports, audit findings summaries, and cost-per-delivery analytics for the VP and Finance leadership
• Monitor freight spend trends by carrier, location, and service type to identify anomalies or cost drivers
• Support monthly and quarterly financial close processes with accurate freight expense data and accruals
• Develop and maintain key metrics for the audit function, including audit pass rate, dispute recovery rate, and invoice cycle time

Experience

Required Qualifications

• 5+ years of experience in freight audit, transportation finance, or carrier billing management
• Demonstrated experience managing high-volume invoice processing and audit operations
• Strong knowledge of freight billing practices, accessorial charges, and transportation cost structures
• Experience with freight audit software platforms (e.g., Cass, nVision, SMC3, or similar)
• Prior supervisory or team leadership experience preferred

Education & Skills

• Bachelor's degree in Finance, Accounting, Supply Chain, Logistics, or a related field
• Advanced proficiency with Excel and data analysis tools; experience with ERP and TMS systems
• Exceptional attention to detail and a process-oriented mindset
• Strong communication skills with the ability to manage external carrier billing disputes professionally and effectively
• Ability to manage high workload volume while maintaining accuracy and meeting payment deadlines

Posted Salary Range USD $66,000.00 - USD $88,000.00 / Yr.