Freight Account Specialist II

FedEx Freight, Inc.; Richfield Township (OH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Freight, Inc. in Richfield Township, Ohio seeks a customer-focused professional to manage an assigned set of customers through the expedited shipment lifecycle.

You will quote, secure, and monitor shipments in the Freight Management System and keep customers updated to ensure a superior experience. The role emphasizes independent decision-making, prioritization, and a sense of urgency to seize business opportunities.

Qualifications

• High school diploma or GED required.
• 1-3 years customer service, account management, or sales experience required.

Responsibilities

• Provides ongoing professional engagement with selected customers to secure and grow business.
• Assesses customer needs to determine correct service offering, provides quotes and/or enters orders.
• Develops customer relationships to manage and grow business by understanding transportation needs.
• Performs other duties as assigned.

Skills

Customer service

Account management

Sales

Education

High school diploma or GED

Job description

FedEx Freight, Inc. in Richfield Township, Ohio seeks a customer-focused professional to manage an assigned set of customers through the expedited shipment lifecycle.

You will quote, secure, and monitor shipments in the Freight Management System and keep customers updated to ensure a superior experience. The role emphasizes independent decision-making, prioritization, and a sense of urgency to seize business opportunities.