Freelance Account Manager: Growth, Churn Reduction, Zoho CRM

BDO; Cleveland (OH); On-site; USD 83,000 - 122,000; Full time

Benefits offered by this job

Learning stipends

Flexible Cleveland hours

Job summary

BDO is seeking an Account Manager in Cleveland, OH, to drive win-back strategies, own the full sales cycle, and elevate the brand voice across outreach. The role leverages MEDDPICC, Zoho CRM, and data-driven storytelling to deliver measurable growth in a freelance cadence.

You will collaborate with colleagues to push churn reduction, maintain meticulous documentation, and own performance metrics that guide strategic decisions.

Qualifications

• 6+ years putting Zoho CRM to work in a sales marketing setting.
• Clear communication and tidy documentation.
• Team player who shares credit and lifts colleagues.
• Comfort owning a number that can move with your input.

Responsibilities

• Turn churned logos into win-back targets with a plan.
• Carry the brand voice into every call and caption.
• Own the full sales cycle from outreach to signed contract.
• Set up email sequences that get opened and read.

Skills

Churn reduction

MEDDPICC

Attention to detail

Value selling

Tools

Zoho CRM

Job description

BDO is seeking an Account Manager in Cleveland, OH, to drive win-back strategies, own the full sales cycle, and elevate the brand voice across outreach. The role leverages MEDDPICC, Zoho CRM, and data-driven storytelling to deliver measurable growth in a freelance cadence.

You will collaborate with colleagues to push churn reduction, maintain meticulous documentation, and own performance metrics that guide strategic decisions.