Free Meals Front Office Supervisor & Guest Experience Lead

Francis Marion Hotel; Charleston (SC); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Free Meals during work shift!

Résumé du poste

The Francis Marion Hotel is seeking an Assistant Front Office Manager to support the Front Office Manager and supervise front office staff, including front desk, PBX, concierge and bell staff. This full-time role oversees daily operations and serves as Manager on Duty as needed.

Ideal candidates have 1-2 years of front desk hotel experience; a hospitality degree is a plus. Strong customer service and problem-solving skills are essential, with a willingness to work days, nights, weekends, and

Qualifications

• 1-2 years prior hotel front desk experience.
• A Hospitality degree is a plus.

Responsabilités

• Supervise front office staff including front desk, PBX, concierge and bell staff.
• Manage day-to-day operations of the Front Office Department.
• Possess Manager on Duty responsibilities.
• Must be able to stand for long periods and move between areas.

Connaissances

Customer service

Conflict resolution

Attention to detail

Formation

Hospitality degree (preferred)

Outils

HMS INFOR

Description du poste

The Francis Marion Hotel is seeking an Assistant Front Office Manager to support the Front Office Manager and supervise front office staff, including front desk, PBX, concierge and bell staff. This full-time role oversees daily operations and serves as Manager on Duty as needed.

Ideal candidates have 1-2 years of front desk hotel experience; a hospitality degree is a plus. Strong customer service and problem-solving skills are essential, with a willingness to work days, nights, weekends, and