Fraud Tech TPM - Hybrid, Enterprise-Scale Delivery

Citigroup; Irving (TX); Hybrid; USD 144,000 - 217,000; Full time

Benefits offered by this job

Learning resources

Wellbeing programs

Hybrid work model

Job summary

Citigroup invites an experienced Technical Program Management leader to drive end-to-end planning, delivery, and governance for enterprise fraud initiatives. You will decompose complex architectures into actionable roadmaps and guide cross-functional teams through critical trade-offs.

You will coordinate dependencies, set release criteria for high-throughput systems, and leverage AI tools to streamline reporting and executive communications.

Qualifications

• 10+ years in technical program management or related leadership roles.
• At least 2 years in payments, fintech, fraud prevention, or regulated tech.
• Experience coordinating cross-functional teams and managing dependencies.
• Experience with Agile, Scrum, SAFe, or hybrid delivery.
• PM certification required (PMP/ PMI-ACP/CSM/SAFe).
• Hands-on with enterprise delivery tools (Jira, Confluence, Jira Align, MS Project, ServiceNow).
• Experience using AI-enabled productivity tools for reporting and delivery management.
• Fluent in modern software architecture patterns (microservices, distributed APIs).
• Deep knowledge in microservices, distributed systems, hybrid cloud/on-prem.
• Experience engaging with senior leadership and stakeholders.

Responsibilities

• Lead end-to-end technology planning, execution, and delivery governance for Citi's fraud prevention initiatives.
• Decompose complex architectural and delivery challenges into executable roadmaps.
• Guide stakeholders and squads through trade-off evaluations balancing priorities.
• Resolve cross-program dependencies and architectural conflicts for large programs.
• Track milestones, critical paths, and commitments across multiple squads.
• Define release readiness criteria and cutover strategies for high-throughput systems.
• Introduce AI and automation tools to streamline decision docs and reporting.
• Communicate program health and trade-offs to senior leaders through exec briefings.

Skills

Program management

Cross-functional leadership

Agile methodologies

PM certifications

Jira/Confluence/Jira Align

MS Project/ServiceNow

AI productivity tools

Microservices architecture

Distributed systems

Vendor coordination

Education

Bachelor's degree in CS/Engineering/IS

Master's degree preferred

Tools

Jira

Confluence

Jira Align

MS Project

ServiceNow

Job description

Citigroup invites an experienced Technical Program Management leader to drive end-to-end planning, delivery, and governance for enterprise fraud initiatives. You will decompose complex architectures into actionable roadmaps and guide cross-functional teams through critical trade-offs.

You will coordinate dependencies, set release criteria for high-throughput systems, and leverage AI tools to streamline reporting and executive communications.