Fraud Operations Specialist - AI‑Driven Risk & Incidents

Socket.dev; Seattle (WA); Hybrid; USD 87,000 - 108,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Brex in Seattle is seeking a Fraud Operations Associate to manage daily fraud workflows including transaction fraud and account takeovers, with autonomy to reduce losses and improve efficiency.

You will drive scalable processes, contribute to AI-enabled tooling, and partner with Policy, Data Science, and Engineering to scale operations while upholding customer trust and risk controls.

Qualifications

• Previous management or team leader experience.
• Strong communication skills and ability to collaborate.
• Calm under pressure with proactive problem solving.
• Analytical, multi-tasking, and self-starter mindset.

Responsibilities

• Own and manage fraud operations queues and improve processes.
• Respond to escalations with balanced risk and customer care.
• Own fraud projects on the roadmap and drive AI tool adoption.
• Collaborate with Policy, Data Science, and Engineering to scale operations.

Skills

Management experience

Strong communication

Calm under pressure

Team collaboration

Analytical thinking

Tools

SQL

Job description

Brex in Seattle is seeking a Fraud Operations Associate to manage daily fraud workflows including transaction fraud and account takeovers, with autonomy to reduce losses and improve efficiency.

You will drive scalable processes, contribute to AI-enabled tooling, and partner with Policy, Data Science, and Engineering to scale operations while upholding customer trust and risk controls.