Franchise Restaurant GM — Lead Guest Experience

Baskin-Robbins; Manteno (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Dunkin' is seeking a Restaurant Manager for a Chicagoland Dunkin' restaurant location in Manteno, IL. You will provide strong leadership to your team and oversee operations to deliver great guest experiences while meeting profitability goals.

Responsibilities include leading team meetings, delivering training, enforcing brand standards, and driving store performance. Fluent English and solid computer/basic math skills are required. This role is full-time and onsite at the restaurant.

Qualifications

• Leadership experience in retail, restaurant, or hospitality.
• Fluent English, with strong communication skills.
• Basic math and financial management abilities.
• Proven ability to train and develop a team.

Responsibilities

• Lead team meetings and deliver training to restaurant team members.
• Ensure brand standards, recipes and systems are executed.
• Create and maintain a guest-focused culture.
• Review guest feedback and implement improvement plans.
• Manage inventory, labor schedules, and vendor orders.
• Maintain safety and sanitation in compliance with laws.

Skills

Leadership

Guest service

Fluent English

Basic computer skills

Financial management

Education

College Degree preferred

Tools

POS systems

Spreadsheet software

Job description

Dunkin' is seeking a Restaurant Manager for a Chicagoland Dunkin' restaurant location in Manteno, IL. You will provide strong leadership to your team and oversee operations to deliver great guest experiences while meeting profitability goals.

Responsibilities include leading team meetings, delivering training, enforcing brand standards, and driving store performance. Fluent English and solid computer/basic math skills are required. This role is full-time and onsite at the restaurant.