Franchise Launch Manager (Remote)

Zinga's; Indianapolis (IN); Remote; USD 52,000 - 65,000; Full time

Benefits offered by this job

401(k)

PTO

Job summary

Zinga's is seeking a remote, full-time Launch Project Lead to drive the NSO launches for new franchise locations. You will own the end-to-end timeline, run weekly calls with owners, coordinate starter packs, branding, and insurance, and ensure territory setup in our tech stack.

Travel is light as needed to support multiple launches. You will help turn a strong process into a repeatable machine, aiming for smooth openings and strong post-opening performance.

Qualifications

• 2+ years in project coordination or operations, ideally in home services/franchise system.
• Clear, warm communication with owners; able to enforce timelines without friction.
• Willingness to travel occasionally; travel is light.

Responsibilities

• Own the launch timeline from signing through 4 weeks after opening.
• Run weekly launch calls with new owners to review progress and assign steps.
• Coordinate starter-pack orders, displays, install equipment, vehicle setup, branding, insurance and licensing docs.
• Set up and verify each new territory in our tech stack (GoHighLevel, Zinga's Estimator Tool, JobTread).
• Schedule new owners and their first hires into monthly training cohorts.
• Partner with Franchise Marketing to ensure listings and grand-opening events are ready on time.
• Maintain the system-wide launch tracker for leadership visibility.
• Capture blockers and propose fixes to NSO playbook and templates.

Skills

Project coordination

Communication

Time management

Tools

GoHighLevel

JobTread

Job description

Zinga's is seeking a remote, full-time Launch Project Lead to drive the NSO launches for new franchise locations. You will own the end-to-end timeline, run weekly calls with owners, coordinate starter packs, branding, and insurance, and ensure territory setup in our tech stack.

Travel is light as needed to support multiple launches. You will help turn a strong process into a repeatable machine, aiming for smooth openings and strong post-opening performance.