Franchise Growth & Operations Leader (Travel 80%)

Sonny's BBQ; Winter Park (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Sonny’s BBQ is seeking an experienced Franchise Operations Manager to partner with franchisees, provide strategic guidance, and drive profitability across the network. You will analyze performance, support openings/remodels, and lead training initiatives while ensuring brand standards are consistently applied.

The role demands strong leadership, deep knowledge of restaurant operations, and the ability to travel extensively to mentor and coach franchisees, with a focus on improving guest

Qualifications

• Bachelor’s degree or equivalent in business, or related field.
• At least 10 years of restaurant/franchise operations experience.
• Strong analytical and financial acumen; able to interpret data and drive actions.
• Proven leadership and ability to influence across franchisees and internal teams.
• Experience with SOPs and brand standards; ServSafe certification preferred.

Responsibilities

• Support a defined unit count within the assigned franchise territory.
• Inspire franchisees to improve top-line revenue and bottom-line profitability.
• Collaborate with franchisees to identify performance barriers and develop growth plans.
• Promote cultural initiatives and align franchisees with company values.
• Ensure franchisee compliance with SOPs and develop corrective action plans.
• Travel 80% of the time to engage with franchisees and operations teams.

Skills

Franchise operations

P&L and unit economics

Stakeholder management

Business analytics

Leadership

Education

Bachelor’s Degree in Business

Tools

POS systems

BI / reporting tools

Microsoft Office

Job description

Sonny’s BBQ is seeking an experienced Franchise Operations Manager to partner with franchisees, provide strategic guidance, and drive profitability across the network. You will analyze performance, support openings/remodels, and lead training initiatives while ensuring brand standards are consistently applied.

The role demands strong leadership, deep knowledge of restaurant operations, and the ability to travel extensively to mentor and coach franchisees, with a focus on improving guest