Framing Shop Lead — Sales & Team Coach

Michaels; Slidell (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels is seeking a Store - N. ORL-SLIDELL manager to lead custom framing sales and provide exceptional customer service. You will oversee framing workload, guide the team to meet sales goals, and partner with the Store Manager to uphold SOPs and company standards.

This role requires hands-on leadership in a busy retail environment. As MOD and a frontline leader, you’ll mentor staff, handle interviewing and onboarding, and ensure safety and operational excellence.

Qualifications

• Basic computer skills required.

Responsibilities

• Assist Store Manager in SOPs and Company programs compliance.
• Develop and coach the team selling behaviors.
• Lead high-quality framing solutions and plan workload with the Store Manager.
• Achieve KPI targets and manage framing team KPI’s.
• Review sales and production workload and plan sales floor time.
• Manage inventory, shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Assist with interviewing, onboarding, coaching, and training of new team members.

Skills

Basic computer skills

Job description

Michaels is seeking a Store - N. ORL-SLIDELL manager to lead custom framing sales and provide exceptional customer service. You will oversee framing workload, guide the team to meet sales goals, and partner with the Store Manager to uphold SOPs and company standards.

This role requires hands-on leadership in a busy retail environment. As MOD and a frontline leader, you’ll mentor staff, handle interviewing and onboarding, and ensure safety and operational excellence.