Framing Retail Store Manager — Lead a Creative Team

Framebridge; Hinsdale (IL); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Parental leave

Flex time off

Employee discounts

Disability & Life Insurance

Employee Assistance Program

Commuter benefits

Pet insurance

Job summary

Framebridge in Hinsdale, IL is seeking a Store Manager to lead our retail team and deliver an exceptional customer experience while driving store metrics. You will build a high-performing team, embody the Framebridge brand, and ensure every customer leaves inspired.

The role reports to the District Manager. You will recruit, train, and coach staff, manage store operations, collaborate with the manufacturing facility for seamless omni-channel service, and occasionally work evenings and weekends.

Qualifications

• Experience managing in a customer service, retail, or hospitality role.
• 3+ years as a Store Manager in a customer-facing setting.
• Degree in art, design, marketing or related fields preferred but not required.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
• Recruit, interview, hire, onboard, and train great retail team members
• Develop, execute, and continuously improve store operations to meet customer experience and financial goals
• Work closely with the manufacturing facility to ensure seamless omni-channel operations
• Apply listening, oral, and communication skills to build relationships with customers and coach staff
• Demonstrate deep product knowledge and design advice to customers and train staff to do the same
• Coordinate in-store events with the Framebridge marketing team
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Help Framebridge deliver on our 100% happiness guarantee
• Work a flexible schedule including evenings and weekends

Skills

Customer service

Leadership

Communication

Interpersonal skills

Analytical skills

Design interest

Fast learner

Time management

Adaptability

Flexibility

Education

Degree in art/design/marketing or related field

Job description

Framebridge in Hinsdale, IL is seeking a Store Manager to lead our retail team and deliver an exceptional customer experience while driving store metrics. You will build a high-performing team, embody the Framebridge brand, and ensure every customer leaves inspired.

The role reports to the District Manager. You will recruit, train, and coach staff, manage store operations, collaborate with the manufacturing facility for seamless omni-channel service, and occasionally work evenings and weekends.