Framing Manager: Lead & Sell Custom Framing

Michaels; Richmond (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Medical benefits

Employee discounts

Tuition assistance

Job summary

Michaels is seeking a framing manager in Richmond, TX to lead a team of framers, focusing on building customer relationships and delivering high-quality custom framing solutions. The role drives custom framing sales and supports team development in a fast-paced retail environment.

You will collaborate with store leadership to plan workload, manage inventory, and ensure safe, compliant operations while delivering outstanding customer service and on-time framing projects.

Qualifications

• Basic computer skills and familiarity with POS systems.
• Experience leading a retail sales or service team.
• Ability to coach selling behaviors and drive KPIs.

Responsibilities

• Assist Store Manager in leading SOP compliance and store standards.
• Develop and coach team selling behaviors to improve frame sales.
• Lead delivery of high-quality framing solutions on time.
• Achieve KPI targets for the framing team.
• Plan workload and inventory management with Store Manager.
• Serve as Manager on Duty (MOD) as needed.
• Participate in interviewing, onboarding and training.

Skills

Basic computer skills

Retail management

Team leadership

Customer service

Job description

Michaels is seeking a framing manager in Richmond, TX to lead a team of framers, focusing on building customer relationships and delivering high-quality custom framing solutions. The role drives custom framing sales and supports team development in a fast-paced retail environment.

You will collaborate with store leadership to plan workload, manage inventory, and ensure safe, compliant operations while delivering outstanding customer service and on-time framing projects.