Lead Custom Framing Sales & Team Excellence

Michaels; Wilton (CT); Presencial; USD 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer match

Employee discounts

Medical, dental, and vision coverage

Tuition assistance

Commuter benefits

Voluntary insurance options

Descripción de la vacante

Michaels in Wilton, CT is seeking a Store Lead to guide and coach a team of framers, focusing on building customer relationships and delivering custom framing solutions. You will drive framing sales and assist customers in creating memorable displays in a fast-paced retail setting.

You will collaborate with the Store Manager to meet service and quality standards, lead daily operations, manage workloads, and uphold SOPs. This role requires strong leadership, coaching, and a customer-first mindset.

Formación

• Basic computer skills

Responsabilidades

• Lead and coach a team of framers to build customer relationships and drive custom framing sales.
• Plan workload with the Store Manager to deliver framing solutions on time.
• Achieve KPI targets and manage the framing team to meet KPI expectations.
• Participate in interviewing, onboarding and training of new team members and support Talent Development.

Conocimientos

Team leadership

Customer relationship

Sales coaching

Communication

Descripción del empleo

Michaels in Wilton, CT is seeking a Store Lead to guide and coach a team of framers, focusing on building customer relationships and delivering custom framing solutions. You will drive framing sales and assist customers in creating memorable displays in a fast-paced retail setting.

You will collaborate with the Store Manager to meet service and quality standards, lead daily operations, manage workloads, and uphold SOPs. This role requires strong leadership, coaching, and a customer-first mindset.