Fragrance Sales Specialist - In-Store Customer Experience

Macy's; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s in Houston is seeking a Fragrance RSS Colleague to deliver professional customer service, demonstrate fragrances, and support department success. The role includes fulfillment and other duties as needed.

Full-time colleagues are typically scheduled 30+ hours per week; hours vary by business needs. Benefits include health coverage, 401(k) match, paid time off, holidays, and ongoing learning opportunities.

Qualifications

• High School Diploma or equivalent.
• 1-2 years related experience.
• Strong interpersonal skills and ability to communicate with diverse customers.

Responsibilities

• Provide exceptional customer service to both digital and in-store customers.
• Explain and demonstrate fragrance use to customers.
• Assist with inventory accuracy and replenishment.
• Attend product training and seminars.
• Ensure proper stock presentation and organization.
• Support events to drive sales and manage receipts and returns.
• Maintain a safe, compliant work area.
• Uphold asset protection and hygiene standards.

Job description

Macy’s in Houston is seeking a Fragrance RSS Colleague to deliver professional customer service, demonstrate fragrances, and support department success. The role includes fulfillment and other duties as needed.

Full-time colleagues are typically scheduled 30+ hours per week; hours vary by business needs. Benefits include health coverage, 401(k) match, paid time off, holidays, and ongoing learning opportunities.