Fragrance Sales & Service Specialist

Macy's; BLOOMINGTON (MN); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) match

Paid time off

Eight paid holidays

Career development

Résumé du poste

Macy’s is hiring a Fragrance RSS Colleague to provide customer service, demonstrate fragrances, and support fulfillment in-store. You will help customers with product recommendations, prepare samples, and maintain clean, organized displays.

This role offers both full-time and part-time schedules, with benefits including health coverage, a 401(k) match, paid time off, holidays, and ongoing training opportunities to grow your retail career at Macy’s.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years related experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful self‑starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsabilités

• Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
• Explain and demonstrate use of fragrances through actual application or card application
• Partner with Fragrance Counter Manager or CSX Manager of inventory and other inaccuracies
• Attend product training classes and seminars
• Ensure proper presentation, organization, storing, and replenishment of stock
• Participate in pre-selling and sales driving events to maximize sales
• Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
• Ensure work area is free from hazards and work in a safe manner
• Adhere to Asset Protection and inventory control and compliance procedures
• Be in compliance with all hygiene standards
• Follows shortage programs and procedures
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• Dependable attendance and punctuality

Connaissances

Interpersonal skills

Communication

Flexibility

Retail experience

Formation

High School Diploma or equivalent

Description du poste

Macy’s is hiring a Fragrance RSS Colleague to provide customer service, demonstrate fragrances, and support fulfillment in-store. You will help customers with product recommendations, prepare samples, and maintain clean, organized displays.

This role offers both full-time and part-time schedules, with benefits including health coverage, a 401(k) match, paid time off, holidays, and ongoing training opportunities to grow your retail career at Macy’s.