Fragrance Sales & Service Associate

Macy's; Skokie (IL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Job summary

Macy’s is seeking a Fragrance RSS Colleague to deliver exceptional customer service, demonstrate fragrances, and support inventory and sales activities in-store. This role requires engaging with customers, attending training sessions, and maintaining a well-organized fragrance area.

The role offers full-time hours (30+ per week) with benefits, including health coverage, 401(k) matching, paid time off, and holiday pay. Retail experience and a flexible schedule are valued.

Qualifications

• Must have strong customer service skills and the ability to communicate effectively with a diverse customer base.
• Strong interpersonal skills and the ability to work well with colleagues and management.
• Ability to adapt quickly to changing priorities and work well as part of a team.
• Flexible schedule including potential weekends and holidays.

Responsibilities

• Provide exceptional customer service for fragrance products and related items.
• Explain and demonstrate use of fragrances to customers.
• Maintain inventory, stock presentation, and replenishment.
• Participate in product training and sales events to drive revenue.
• Ensure operations are compliant with store policies and safety standards.

Skills

Customer service

Communication

Interpersonal skills

Adaptability

Teamwork

Flexible schedule

Education

High School Diploma or equivalent

Job description

Macy’s is seeking a Fragrance RSS Colleague to deliver exceptional customer service, demonstrate fragrances, and support inventory and sales activities in-store. This role requires engaging with customers, attending training sessions, and maintaining a well-organized fragrance area.

The role offers full-time hours (30+ per week) with benefits, including health coverage, 401(k) matching, paid time off, and holiday pay. Retail experience and a flexible schedule are valued.