Fragrance Sales & Customer Experience Specialist

Macy's, Inc.; San Jose (CA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

401k match and health benefits

Job summary

Macy’s, Inc. is seeking a Fragrance RSS Colleague to deliver exceptional customer service, demonstrate fragrances, and support inventory and store operations. You’ll engage with shoppers, perform tastings or demonstrations, and help drive sales in a fast-paced retail environment.

This role is full-time or part-time with hours aligned to business needs. You’ll benefit from a comprehensive benefits package, opportunity for growth, and a collaborative team culture at Macy’s.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and sales abilities.
• Excellent communication and teamwork skills.

Responsibilities

• Provide exceptional customer service and assist shoppers.
• Demonstrate fragrances and explain usage to customers.
• Assist with inventory, replenishment, and store presentation.
• Support pre-selling events and drive sales.
• Operate the POS system and process transactions accurately.
• Maintain cleanliness and safety in the fragrance area.

Skills

Customer service

Sales skills

Interpersonal communication

Adaptability

Multitasking

Education

High School Diploma or equivalent

Tools

POS system

Cash register

Job description

Macy’s, Inc. is seeking a Fragrance RSS Colleague to deliver exceptional customer service, demonstrate fragrances, and support inventory and store operations. You’ll engage with shoppers, perform tastings or demonstrations, and help drive sales in a fast-paced retail environment.

This role is full-time or part-time with hours aligned to business needs. You’ll benefit from a comprehensive benefits package, opportunity for growth, and a collaborative team culture at Macy’s.