Fragrance Sales Specialist: Customer Experience & Growth

Macy's, Inc.; BLOOMINGTON (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with well‑

Job summary

Macy’s, Inc. is seeking a Fragrance RSS Colleague to deliver outstanding customer service, demonstrate fragrances, and support both online and in-store shoppers. This full-time role includes inventory and merchandising duties, training participation, and engagement in sales events to drive results.

The position requires the ability to work a flexible retail schedule, including days, evenings, weekends, and holidays, with opportunities for benefits and growth within a dynamic team.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years related experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups.

Responsibilities

• Provide exceptional customer service and assist both digital and in-store customers.
• Demonstrate fragrances and explain use to customers.
• Partner with store leadership on inventory and displays.
• Attend product training classes and seminars.
• Maintain proper presentation, organization, and replenishment of stock.
• Participate in events to maximize sales.
• Process receipts, damages, testers, and RTVs promptly.
• Follow safety, asset protection, and hygiene standards.

Skills

Customer service

Interpersonal skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

Macy’s, Inc. is seeking a Fragrance RSS Colleague to deliver outstanding customer service, demonstrate fragrances, and support both online and in-store shoppers. This full-time role includes inventory and merchandising duties, training participation, and engagement in sales events to drive results.

The position requires the ability to work a flexible retail schedule, including days, evenings, weekends, and holidays, with opportunities for benefits and growth within a dynamic team.