Fragrance Sales & Customer Experience Associate

Macy's, Inc.; Frisco (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Learning and leadership development

Volunteer opportunities

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s Fragrance RSS Colleague in Frisco, TX provides professional customer service by selling and demonstrating fragrances, while contributing to department success. The role includes fulfillment duties and flexible scheduling to meet business needs.

Full-time colleagues typically work 30+ hours per week; benefits include health coverage, 401(k) match, paid time off, holidays, and opportunities for training and development. Join Macy’s to be part of a storied retail tradition.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years related experience is preferred.
• Strong interpersonal skills and ability to communicate with diverse customers and peers.

Responsibilities

• Provide exceptional customer service both in-store and for digital customers.
• Explain and demonstrate fragrance usage and products.
• Assist inventory management, merchandising, and replenishment.
• Attend product training and participate in sales events to drive results.
• Maintain clean, organized, and hazard-free work area.

Skills

Strong interpersonal skills

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Macy’s Fragrance RSS Colleague in Frisco, TX provides professional customer service by selling and demonstrating fragrances, while contributing to department success. The role includes fulfillment duties and flexible scheduling to meet business needs.

Full-time colleagues typically work 30+ hours per week; benefits include health coverage, 401(k) match, paid time off, holidays, and opportunities for training and development. Join Macy’s to be part of a storied retail tradition.