Fragrance Experience Lead – Luxury Retail

Brobston Group; El Paso (TX); Sur place; USD 34 000 - 52 000; Plein temps

Résumé du poste

Brobston Group seeks a Fragrance Specialist (Creed) for Dillard's Cielo Vista in El Paso, TX. The role drives customer experience and sales, supporting Creed brand goals and in-store events. You will promote brand awareness and ensure exceptional service in a luxury retail setting.

The ideal candidate brings at least 3 years in retail sales, strong communication, and comfort with event planning. This in-store position requires teamwork, flexibility, and the ability to lift up to 25 lbs.

Qualifications

• Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred
• Relevant experience demonstrating strong sales experience and proficiency in the retail/fragrance industry
• Experienced and comfortable with working within a retail environment and building relationships
• Excellent verbal & written communication skills; strong interpersonal skills
• Possesses strong attention to detail, event planning and organizational skills to support business needs
• Possesses good technical computer skills, keyboarding and is knowledgeable of various reporting tools and systems
• Flexible and adaptable to changing priorities with the ability and willingness to multi-task
• Physical ability to move in store including kneeling, stooping, carrying, bending, twisting etc.; ability to lift to 25lbs.

Responsabilités

• Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales.
• Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market.
• Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager.
• Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management.
• Responsive for engaging with customers to build and promote brand awareness.
• Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively.
• Partner closely with manager and team to drive all aspects of the business.
• Accountable for event presell, goals and set up.
• Required to open and close if position is based in a boutique location.

Connaissances

Retail sales

Customer service

Communication skills

Attention to detail

Organizational skills

Technical computer skills

Multi-tasking

Adaptability

Description du poste

Brobston Group seeks a Fragrance Specialist (Creed) for Dillard's Cielo Vista in El Paso, TX. The role drives customer experience and sales, supporting Creed brand goals and in-store events. You will promote brand awareness and ensure exceptional service in a luxury retail setting.

The ideal candidate brings at least 3 years in retail sales, strong communication, and comfort with event planning. This in-store position requires teamwork, flexibility, and the ability to lift up to 25 lbs.