Fragrance & Beauty Team Lead - Client Experience & Ops

Brobston Group; New York (NY); On-site; USD 69,000 - 102,000; Full time

Benefits offered by this job

Wellbeing resources

401K and other incentives

Generous paid time off

Job summary

CHANEL in New York is seeking a Fragrance & Beauty Assistant Business Manager, Flagship with proven leadership to coach a team and deliver exceptional client service on the sales floor. You will drive business objectives, manage operations, and maintain brand image in a luxury retail environment.

Responsibilities include team development, coordinating with management, and ensuring flawless client experiences while upholding standards across visual merchandising and store operations.

Qualifications

• Proven leadership experience in luxury retail.
• Ability to coach and develop a team for exceptional client service.
• Strong collaboration with store leadership and corporate partners.

Responsibilities

• Lead and develop the team to meet sales and service goals.
• Oversee store operations, inventory, and visual standards.
• Coordinate events and promotions with Retail and Corporate teams.
• Ensure brand image compliance and elevated client experiences.
• Manage payroll processes and deadlines as applicable.

Skills

Leadership

Retail management

Client service

Coaching

Education

Bachelor’s degree preferred

Job description

CHANEL in New York is seeking a Fragrance & Beauty Assistant Business Manager, Flagship with proven leadership to coach a team and deliver exceptional client service on the sales floor. You will drive business objectives, manage operations, and maintain brand image in a luxury retail environment.

Responsibilities include team development, coordinating with management, and ensuring flawless client experiences while upholding standards across visual merchandising and store operations.