Lux Fragrance & Beauty Advisor | Client Experience Champion

Chanel, Inc.; New York (NY); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Wellbeing resources

Generous paid time off

Healthcare offerings

Job summary

CHANEL, Inc. is seeking a Fragrance & Beauty Advisor for the Flagship location in New York. You will be the CHANEL brand ambassador, welcoming clients, building relationships, and delivering an extraordinary experience beyond a simple transaction.

Ideal candidates demonstrate passion for cosmetics and fragrance, excellent communication, and a proactive, team-oriented mindset. This is a full-time, in-store role requiring a flexible schedule to support peak hours.

Qualifications

• Excellent communication skills and ability to engage with clients in a welcoming manner.
• Strong focus on client experience and relationship building.
• Team-oriented with flexibility to work with others in a retail environment.
• Interest in brand heritage and product knowledge to educate clients.

Responsibilities

• Provide exceptional fragrance and beauty consultations to clients.
• Uphold CHANEL service rituals and omni-channel customer experience.
• Maintain store standards and uphold Visual Merchandising guidelines.
• Engage with clients to build loyalty and promote products.

Skills

Excellent communication

Client experience

Team player

Cultural sensitivity

Brand knowledge

Tools

Cosmetics knowledge

Job description

CHANEL, Inc. is seeking a Fragrance & Beauty Advisor for the Flagship location in New York. You will be the CHANEL brand ambassador, welcoming clients, building relationships, and delivering an extraordinary experience beyond a simple transaction.

Ideal candidates demonstrate passion for cosmetics and fragrance, excellent communication, and a proactive, team-oriented mindset. This is a full-time, in-store role requiring a flexible schedule to support peak hours.