Fragrance Advisor & Customer Loyalty Expert

Macy's; Orlando (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

Macy's is seeking a Fragrance Sales Associate to create a warm, welcoming environment and deliver exceptional customer service through personalized fragrance recommendations. You will educate customers on notes, layering techniques, and usage while selling a wide range of fragrances and beauty products.

Responsibilities include greeting customers, engaging in tailored product advice, maintaining an organized selling floor, and driving sales through loyalty and clienteling tools.

Qualifications

• At least 1 year of customer service or selling experience.
• Ability to understand and communicate with customers, coworkers, and supervisors.
• Experience using fragrance notes, layering, and product recommendations.

Responsibilities

• Greet customers with a warm welcome and engage with personalized fragrance recommendations.
• Demonstrate fragrances and educate customers on notes, layering, and usage.
• Drive sales and loyalty by using clientele tools to build relationships and promote events.
• Maintain a polished, organized, and shoppable selling floor with accurate merchandising.

Skills

Customer service

Sales skills

Clienteling tools

POS technology

Tools

POS systems

Mobile selling tools

Job description

Macy's is seeking a Fragrance Sales Associate to create a warm, welcoming environment and deliver exceptional customer service through personalized fragrance recommendations. You will educate customers on notes, layering techniques, and usage while selling a wide range of fragrances and beauty products.

Responsibilities include greeting customers, engaging in tailored product advice, maintaining an organized selling floor, and driving sales through loyalty and clienteling tools.