Founding-Style AI Solutions Lead

Brighthire; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

Brighthire is seeking a founding-style operator to scale our AI-driven candidate screening product across hundreds of customers. This role blends deal support, implementation, customer success, and product feedback, working directly with prospects and enterprise clients.

You will own end-to-end implementations, design repeatable screening workflows, and guide customers toward self-serve configuration, while surfacing adoption risks and shaping the roadmap with Product and Engineering.

Qualifications

• Demonstrated high agency and founder-style ownership of outcomes.
• Comfort operating across customers, product, operations, and go-to-market in a single role.
• Sound operational judgment under ambiguity and high volume.
• Commercial instinct with a consultative presence in customer conversations.
• AI-native working style with concrete examples of leverage you have built.
• Strong written and verbal communication skills.
• Ability to separate signal from noise quickly.

Responsibilities

• Partner with Account Executives on high-impact opportunities for the AI screening product
• Serve as the product specialist in prospect and customer conversations, advising on effective hiring use cases
• Own end-to-end implementation and ongoing adoption for enterprise accounts
• Design and operationalize repeatable screening workflows that customers follow
• Guide mid-market and small business customers toward successful self-serve configuration
• Drive pilot outcomes and conversion rates while surfacing adoption risks early
• Channel customer and market insights back to Product and Engineering to shape roadmap direction
• Build scalable internal systems and workflows that increase operational leverage

Skills

Founder-style ownership

Cross-functional collaboration

Commercial instinct

Strong communication

AI-native working style

Signal-to-noise discernment

Operational judgment under ambiguity

Job description

Brighthire is seeking a founding-style operator to scale our AI-driven candidate screening product across hundreds of customers. This role blends deal support, implementation, customer success, and product feedback, working directly with prospects and enterprise clients.

You will own end-to-end implementations, design repeatable screening workflows, and guide customers toward self-serve configuration, while surfacing adoption risks and shaping the roadmap with Product and Engineering.