Special Project Lead, Screen

Brighthire; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

Brighthire is seeking a founding-style operator to scale our AI-driven candidate screening product across hundreds of customers. This role blends deal support, implementation, customer success, and product feedback, working directly with prospects and enterprise clients.

You will own end-to-end implementations, design repeatable screening workflows, and guide customers toward self-serve configuration, while surfacing adoption risks and shaping the roadmap with Product and Engineering.

Qualifications

• Demonstrated high agency and founder-style ownership of outcomes.
• Comfort operating across customers, product, operations, and go-to-market in a single role.
• Sound operational judgment under ambiguity and high volume.
• Commercial instinct with a consultative presence in customer conversations.
• AI-native working style with concrete examples of leverage you have built.
• Strong written and verbal communication skills.
• Ability to separate signal from noise quickly.

Responsibilities

• Partner with Account Executives on high-impact opportunities for the AI screening product
• Serve as the product specialist in prospect and customer conversations, advising on effective hiring use cases
• Own end-to-end implementation and ongoing adoption for enterprise accounts
• Design and operationalize repeatable screening workflows that customers follow
• Guide mid-market and small business customers toward successful self-serve configuration
• Drive pilot outcomes and conversion rates while surfacing adoption risks early
• Channel customer and market insights back to Product and Engineering to shape roadmap direction
• Build scalable internal systems and workflows that increase operational leverage

Skills

Founder-style ownership

Cross-functional collaboration

Commercial instinct

Strong communication

AI-native working style

Signal-to-noise discernment

Operational judgment under ambiguity

Job description

Role overview

A founding-style operator role at a Series B AI software company focused on scaling an AI-driven candidate screening product to hundreds of customers. The position sits at the intersection of strategic deal support, implementation, customer success, and product feedback, working directly with prospects and enterprise clients. The right candidate treats the role like building a company inside a company, embracing ambiguity and using AI to multiply their own output.

Responsibilities

• Partner with Account Executives on high-impact opportunities for the AI screening product
• Serve as the product specialist in prospect and customer conversations, advising on effective hiring use cases
• Own end-to-end implementation and ongoing adoption for enterprise accounts
• Design and operationalize repeatable screening workflows that customers follow
• Guide mid-market and small business customers toward successful self-serve configuration
• Drive pilot outcomes and conversion rates while surfacing adoption risks early
• Channel customer and market insights back to Product and Engineering to shape roadmap direction
• Build scalable internal systems and workflows that increase operational leverage

Requirements

• Demonstrated high agency and founder-style ownership of outcomes
• Comfort operating across customers, product, operations, and go-to-market in a single role
• Sound operational judgment under ambiguity and high volume
• Commercial instinct with a consultative presence in customer conversations
• AI-native working style with concrete examples of leverage you have built
• Strong written and verbal communication skills
• Ability to separate signal from noise quickly

Nice to have

• Background in forward-deployed engineering, solutions consulting, or implementation at modern SaaS companies
• Experience as an early-stage startup operator, in BizOps, Strategy & Ops, or as a Chief of Staff
• Product-minded recruiting or talent leader with prior commercial experience