Founding Patient Services Specialist – Rocklin Clinic

Chapa-De; Auburn (CA); On-site; USD 71,635,000 - 74,501,000; Full time

Benefits offered by this job

Health insurance (employer-paid)

PTO 17 days + 11 holidays + 8+ sick

6% retirement match

Job summary

Chapa-De is opening a new Rocklin clinic in March 2027 and seeks a Patient Service Representative to welcome patients with warmth and clarity from day one. You will handle inbound calls, schedule appointments, and relay information about services while coordinating with providers to ensure a seamless patient experience.

Join a mission-driven team serving the community with dedicated health services. Start in Auburn in Sept 2026 and transition to Rocklin in Spring 2027, with a $25.00-$26.00

Qualifications

• Excellent customer service and communication skills.
• Ability to handle patient inquiries with professionalism and courtesy.
• Strong organization and multitasking abilities.

Responsibilities

• Field inbound calls from patients with professionalism and compassion.
• Schedule appointments and coordinate with healthcare providers.
• Provide accurate information on services, procedures, and general health inquiries.
• Escalate urgent matters to appropriate medical staff promptly.

Skills

Patient communication

Appointment scheduling

Customer service

Empathy

Education

High school diploma or equivalent

Tools

CRM software

Phone system

Job description

Chapa-De is opening a new Rocklin clinic in March 2027 and seeks a Patient Service Representative to welcome patients with warmth and clarity from day one. You will handle inbound calls, schedule appointments, and relay information about services while coordinating with providers to ensure a seamless patient experience.

Join a mission-driven team serving the community with dedicated health services. Start in Auburn in Sept 2026 and transition to Rocklin in Spring 2027, with a $25.00-$26.00