Founding AI Deployment Strategist: Freight Growth

present of AI; San Francisco (CA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Job summary

Lanesurf in San Francisco seeks a role owner for freight logistics customers after they sign, getting them live on AI booking agents quickly and expanding usage from one lane to their full footprint. The ideal candidate brings hands-on onboarding and account growth experience in logistics or freight brokerage, comfort with AI agent behavior, and the drive to build customer processes from scratch.

You will help customers trust and adopt automation, identify where the agents fall short, and

Qualifications

• Hands-on onboarding and account growth experience in logistics or freight brokerage.
• Comfort with AI agent behavior and technology-enabled workflows.
• Ability to build customer processes from scratch and scale usage.

Responsibilities

• Own freight logistics customers after sign-on and drive live deployment of AI booking agents.
• Grow usage from one lane to full freight footprint across customers.
• Identify gaps, debug with customers, and turn signed deals into daily volume.

Skills

Customer onboarding

Account management

Logistics/freight brokerage

AI agent behavior

Process development

Tools

CRM software

Customer support tooling

Job description

Lanesurf in San Francisco seeks a role owner for freight logistics customers after they sign, getting them live on AI booking agents quickly and expanding usage from one lane to their full footprint. The ideal candidate brings hands-on onboarding and account growth experience in logistics or freight brokerage, comfort with AI agent behavior, and the drive to build customer processes from scratch.

You will help customers trust and adopt automation, identify where the agents fall short, and