Foster Concierge

azhumane; Phoenix (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO program

401(k) with employer contribution

Medical, Dental, and Vision Plans

Discounts on veterinary services

Job summary

The Arizona Humane Society is seeking a full-time Foster Concierge to join our Foster Team in Phoenix. In this role, you will be the communication hub in the foster department, welcoming Foster Heroes and coordinating with medical staff.

This position offers a unique schedule of four 10-hour workdays, providing three days off each week to enjoy more personal time. Benefits include a competitive salary, generous PTO, and various insurance plans.

Qualifications

• Must possess excellent telephone and customer service skills.
• Ability to multitask and maintain accurate records.
• Basic animal handling experience preferred.

Responsibilities

• Act as the communication hub of the foster department.
• Greet Foster Heroes and maintain first impressions.
• Liaison between Foster Heroes and medical staff.

Skills

Excellent telephone skills

Customer service skills

Multitasking

Basic animal handling experience

Education

High school diploma/GED

Job description

Foster Concierge

The Arizona Humane Society is looking for a dedicated full-time Foster Concierge to join our Foster Team. This position will report to our state‑of‑the‑art Rob and Melani Walton Papago Park Campus. If you are a talented administrative professional who is passionate about executing an excellent experience every time, please continue to read more now.

Work-Life Balance (THREE DAYS OFF!)

By joining our team, your schedule will be four 10‑hour workdays with three‑days off every week, giving you extra time to enjoy life outside of work!

Paws Up For Great Benefits!

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

A Day in the Life:

As the Foster Concierge, you will act as the communication hub of our foster department. You will be responsible for greeting all Foster Heroes with a friendly smile, maintaining first impressions in the foster lobby and acting as a liaison between the Foster Heroes and our foster medical staff. This position is great for individuals with previous veterinary scheduling experience or recent graduates with a veterinary associate degree or someone aspiring to become a veterinary technician. You will provide exceptional communication to our Foster Heroes with a friendly smile, maintaining first impressions in the foster lobby and acting as a liaison between the Foster Heroes and our foster medical staff. You will speak directly with owners, adopters, staff, and volunteers about the pet’s behavior and suitability for adoption through AHS. You will assist medical staff with providing treatment and direct the flow of animals through the behavior department and maintain a healthy capacity of behavior animals. You will be an integral part of staff and volunteer training on appropriate handling and bite prevention.

Job Requirements

• High school diploma/GED.
• Basic animal handling experience preferred.
• Must possess excellent telephone and customer service skills, externally as well as internally and present a professional appearance and demeanor at all times.
• Ability to multitask.
• Must be able to maintain accurate records.

Work Environment / Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of the job. There will be occasional wet floors, animal noises, odors, and dander. Most time will be spent in a typical air‑conditioned and heated office environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E‑Verify program.

Ready to Join our team and make a difference every day?

Explore all of our current career opportunities here: Careers - Arizona Humane Society

Pre‑employment background check is required.