Adoptions Specialist

azhumane; Phoenix (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO

Up to 8 paid holidays

401(k) with employer contribution

Medical, Dental and Vision plans

PSLF program

Vet discounts

Job summary

The Arizona Humane Society is seeking a dedicated Adoptions Specialist to join our Sunnyslope Campus team, working Thursday through Monday, 10:30 AM – 7:00 PM. If you are passionate about matching shelter pets with loving adopters, this role keeps you active on your feet and engaged in compassionate care.

You will greet adopters, guide them through the adoption process, and educate them on the pet's history and needs while promoting our pet products.

Qualifications

• High school diploma or GED required.
• Six months to one year of prior work experience.
• Experience in customer service or animal welfare preferred.
• Strong interpersonal and customer service skills.
• Ability to complete paperwork accurately.
• Must be able to learn and demonstrate how to handle animals safely and humanely.
• Must be able to work in a fast-paced environment.
• Able to work a flexible schedule, including weekends and evenings.

Responsibilities

• Create online pet profiles and drum up interest in the pet.
• Greet potential adopters and escort them through the kennels.
• Assist in the matchmaking adoption process.
• Educate adopters on the pet's history, medical and behavioral insights.
• Suggest supplies in our retail store to start them out on the right foot.

Skills

Customer service

Interpersonal skills

Clerical skills

Animal welfare knowledge

Handling animals safely

Fast-paced environment

Flexible schedule

Education

High school diploma / GED

Job description

Adoptions Specialist

The Arizona Humane Society is seeking a dedicated and motivated full‑time Adoptions Specialist to join our team and work Thursday through Monday, 10:30 AM – 7:00 PM, at our Sunnyslope Campus. If you are a motivated experience maker passionate about matching shelter pets to potential adopters, enjoy working on your feet and staying active while executing excellent care, please continue to read more now!

Paws Up For Great Benefits!

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

A Day in the Life:

At the Arizona Humane Society, our Adoption Specialists are experience makers! From creating online pet profiles to drum up interest in the pet to greeting our potential adopters and escorting them through our kennels to assisting in the matchmaking adoption process, they aim to provide a consistent, positive, and excellent experience every time! In this role, you will effectively assess the needs of potential adopters and match them with pets most suited for their lifestyle and preferences while educating them on their chosen pet(s) known history including all medical and behavioral insights we have acquired during their time in the shelter. Ensuring the adopter is educated about the pet's needs, including the recommendation of supplies in our retail store to start them out on the right foot is also an essential part of this role.

Job Requirements:

• High school diploma / GED
• Six months to one-year prior work experience.
• Experience in customer service or animal welfare environment preferred.
• Requires strong interpersonal and customer service skills.
• Requires above-average clerical skills with the ability to complete paperwork accurately.
• Must be able to learn and demonstrate how to handle animals safely and humanely in all conditions.
• Must be able to work in a fast-paced environment.
• Able to work a flexible work schedule, including weekends and evenings.

Work Environment / Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. There will be exposure to dust, heat, cold, and temperature changes; occasional wet floors, and animal noises, odors, and dander.

Additional Information:

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.

Pre-employment background check is required.